January 20, 2020

Digital Innovation Has Changed The Banking Industry

The term digital itself suggests that automatic, which saves time and requires less human resources. Digitization is the process of converting data into digital format. Converting into digital means with the help of technology, we can make faster and it offeres accuracy. Not only banking but for all types of industry from small scale to corporates, everyone has adopted this change and making the economy faster. With the help of technology, banks can reach out to more customers and provide better service to them.ex- mobile banking, atm, debit card, credit card, and internet banking, etc. There are many advantages of digitization in the banking industry.

Replacing Traditional Banking Format

We have experienced a traditional bank system, where the consumer had to stand in queue for hours, and the plan was slow to operate, but thanks to smart devices and a software development company who took the initiative and made it speedy. Earlier, we had to maintain records, and it was a tedious job to check each transaction with the same accuracy, as it was time-consuming. Now, with the help of banking software and mobile application, we can maintain records and access them at any time.

Modern Banking Look

Days are gone, where banking premises looked like any haunted place. The new age banking infrastructure involves modern layout with canteen and refreshment facility, Banks also provide a secure lock system, the staff is well dressed and maintaining dress code given by the bank, these are some rules and new ways to introduce modern banking look. Customers can control their interests, offline data, legacy systems, and processes at the same time.

360 Degree Change

Technology is the boon of our banking system as we are talking about technology so a few years ago when this technology doesn't exist. All of the work is done on the bundles of papers and files, which is very hectic to handle and not efficient.
In today's scenario, there are essential vitals of technology-. The public is free from the various hectic process of banks like standing in a row and making a transaction by slip.

Cashless & Mobile Banking Economy

Mobile banking solutions help with several account-related services such as access to all account-related information, including checking account history and deriving mini-statements, monitoring term deposits, notifications on account activity, providing access to loan and card statements, and mutual fund-related information. Here we can consider ICICI, a leading private bank, sent a detailed email informing customers of mobile banking, mini-reports, and cards, highlighting services that customers can access via internet and mobile application.

Introduction Of Digital Currency

Financial companies have been revolutionizing the way banking is done with inventions like cryptocurrencies, bitcoin, and blockchain. This shift towards a digital dynamic has spurred banks to adapt and develop their way of integrating technology into their strategies for an improved customer journey.
Tools like Big Data have been the most used given a bank's need to maintain large amounts of client data for insurances, life policies, mortgages, and loans.

Signing off

As we all know digitalization is an integral part of our life and the banking industry has changed drastically, as it was before.