July 4

Tonguard bot FAQ

What is the Tonguard and its objective?

Tonguard is the blockchain analysis solution specifically designed for the TON blockchain, aimed at the implementation of Anti-Money Laundering (AML) practices. We collaborate with cryptocurrency exchanges to provide comprehensive data on wallet risks. @tonguard_bot is our Telegram bot, which allows users to conveniently check the risk level of any address within the TON blockchain.

How may the wallet risk knowledge help me?

Understanding the risk score of a wallet helps you gauge the likelihood of its involvement in illicit activities. This knowledge is crucial since interacting with high-risk addresses can have serious consequences, such as your own address being blacklisted on centralized exchanges. By being informed, you can make safer and more strategic decisions with your cryptocurrency transactions.

How is the risk level determined in your system?

The risk level is determined by evaluating multiple factors, such as transaction history, wallet behavior, and known fraudulent patterns. It provides insights about the likelihood of wallet involvement in dishonest activities within the TON blockchain.

My cryptocurrency was stolen or I made an erroneous transfer. How can you help me recover my assets?

Unfortunately, all transactions on the blockchain are final and cannot be reversed, so nobody cannot assist in recovering your assets directly. However, our tools can aid crypto exchanges and law enforcement agencies in investigating theft by providing valuable insights and data to help trace fraudulent activities.

What can I do to punish the cheater?

Here’s what you need to do:

  1. Report your case to us. We collect data on fraudulent activities within the TON network from trusted sources. To report a cheater, please provide accurate evidence of the fraudulent activity and  address it to our support team @tonguard_support_bot. Then we will process your complaint. This may help to prevent other TON users from becoming victims of the same scammer.
  2. Contact the exchange. If your transfer did involve a centralized exchange (such as OKX, Kucoin, HTX, Wallet, MEXC, etc.), contact them directly as soon as possible.
  3. File a police report. Simultaneously with the previous step, file a report to the police in your local jurisdiction, including all evidence that confirms the theft. We also can assist exchanges and law enforcement agencies with their investigations, providing them with the necessary tools and data to track down fraudulent activities.

By following these steps, you can bring the cheater to justice and help protect the TON community.

I work for a company. Do you have any business solutions?

Yes, we collaborate with crypto exchanges, blockchain investigation firms, and other major players within the TON ecosystem. We are open to forming mutually beneficial partnerships. For more details about our solutions, please visit our website Tonguard.org or contact our support team @tonguard_support_bot.

Can I try your product?

Absolutely! You can take advantage of one free check to verify any wallet in the TON network using the Telegram bot @tonguard_bot.