🌐 F.A.Q. Blum Trading Bot — English

🇬🇧 English

1. What are Blum Points (BP)?
   Blum Points (BP) are the internal currency of the Blum ecosystem. You can earn them by completing tasks and participating in bot activities. BP will be used to receive future bonuses and airdrops.
2. When will Blum Points be listed? Can I exchange BP for currency?
   The listing of Blum Points is scheduled for Q1 2025. After listing, you will be able to exchange BP for other cryptocurrencies or fiat. Until then, exchange is not available. Stay tuned for updates.
3. What are Meme Points? Why didn’t I receive any?
   Meme Points are bonus points for bot activity. They are credited automatically but may take some time. If you completed all tasks, you will definitely receive MP.
4. How to change the language? Can I add a new one?
   You can change the language in the bot settings. If your language is not listed, send a request via the feedback form.
5. I’m confused, what should I do?
   There is a Step-by-Step Guide for new users. Go through it to better understand how the bot works.
6. TON Connect top-up doesn’t work / link doesn’t open.
   This feature works only on iOS. If you are using another platform, please use alternative top-up methods.
7. Where can I find fee information?
   The bot and MemePad charge a 1% fee. However, the TON and DEX network fees may be higher. For example, when exchanging 1 TON the fee is 5% (0.05 TON), while for 100 TON it’s only 0.05 TON.
8. How to connect a wallet?
   Go to bot settings, select “Connect Wallet,” and follow the instructions.
9. Will other currencies be added?
   Yes, SOL and TON are already supported. More currencies will be added in the future.
10. I accidentally sent USDT to the built-in wallet. How can I withdraw it?
    To withdraw USDT, you need TON or SOL to cover the fee. Make sure you have enough funds.
11. How to exchange USDT for TON or SOL?
    Use third-party exchanges. Be aware of any applicable fees.
12. I topped up my wallet, but the funds didn’t arrive.
    Transactions may take some time. If the funds don’t arrive, check the transaction status on the blockchain or contact support.
13. Why do I need 0.57 TON for a transaction?
    This amount is required to cover the network fee.
14. Will there be a standalone app or will the bot stay in Telegram?
    Currently, Blum functions as a Telegram bot. A standalone app may be developed in the future.
15. Can I export or import a wallet?
    Yes, the built-in wallet can be exported for use in other apps, and you can also import an existing wallet into the bot.
16. How can I delete my account?
    To delete your account, simply delete the bot chat.
17. What is slippage?
    Slippage allows you to set the acceptable price difference between the expected and actual transaction price.
    For example, if slippage is set to 1%, the transaction will proceed only if the price deviation is within 1%.

• Higher slippage → more likely the transaction goes through, even if the price changes slightly.
• Lower slippage → less risk, but the transaction may fail if the price fluctuates too much.

This helps manage risks and avoid losses in volatile markets.

18. What to do if a transaction fails? (TRADE FAILED)
Don’t worry — it happens! Here's what you should check:

• Make sure you have enough funds in your wallet. For example, you need at least 0.57 TON to cover the fee.
• Check your slippage settings. If it’s too low (1–2%), the transaction might not go through. Try increasing it to 3–5%.
• If everything seems fine, the failure could be due to temporary server load. Wait a bit and try again.

19. How to withdraw funds from the bot wallet?
To withdraw TON from your Blum Trading Bot wallet:

• Go to the Wallet section
• Tap Withdraw
• Enter your external wallet address and confirm the transaction
  🟡 Important: Make sure you have enough TON to cover the network fee and to put MEMO into transaction. Otherwise, the transaction will fail.