Katya
@katyamamai
Good soul that loves to fix everything around.
16Β posts

Customer Service: it's all about empathy

I'm convinced that success in every field, one way or another, comes through empathy. Being human first, we want to be understood, respected, heard, and shown genuine care. So do our clients. By empathizing with them, we can work miracles, build trust for years and bring businesses to a new level.

The mysterious six months of my design career

I guess everyone coming to my Linkedin profile has no clue what I was doing during my six months internship/trial work/just normal design work, as it turned out. You can't even imagine how many exciting things happened there. I wish I could tell you everything and show every tiny detail I created with all my passion and love πŸ₯ΊπŸ’” I wish. I could. But a non-disclosure agreement still binds my hands. So, unfortunately, my dear 14/15 or so features remained to live only in Figma files I have no more access to. And the one that saw the light came out looking a bit different from my design. I hope I could show you something someday. But for now I even can't show my mom what her little girl had been working on for so long (I'm dramatizing...

Instagram visuals & marketing emails

As I already mentioned many times, I love both creating satisfying user experiences and eye-catching visuals.

My Ukrainian story

Maybe someone doesn't know, but I'm Ukrainian.

Redesign for a startup that helps cut costs on work apps

I didn't post anything for a month. A month from which 20 days there is a war in my loved home country πŸ’›πŸ’™. All this time I could not find the words, but now they are found. And in my next blog post, I will speak out. In the meantime, I will describe my last work, while at least somehow I collected my thoughts.

Me and SD tools on a Service Design course

I probably already mentioned somewhere that I am taking a Service Design course at Aalto University. It's been a month now and we've learned a lot of SD tools. I have already used, for example, Stakeholder map, VMSV pyramid, Value proposition canvas, and Journey mapping. The last tool I tried was Personas. While I was doing the task, I, as always, got a little carried away πŸ˜…

Wolt collecting app – how it could be

I love to order things from Wolt. Especially, on weekend evenings, 20-30 minutes before the shop closes πŸ˜‚ It is exactly THAT time when I realize that I want something, but I didn't buy anything 🍨🍟

Some visual stuff I did some time ago

Recently, I wanted to kind of revise my old archives, and I found ... something πŸ€“So now I want to share it with you. After all, I have been doing something related to design for more than one year. I hope someday I will find my older works, and maybe even my works as a photographer, which I did in school and student years.

Visual concept for one Finnish bitcoin trading company

I want to share with you the result of my work on a test assignment for the position of Visual Designer in one bitcoin trading company.

Dreams come true: I'm finally in Paris

I dreamed of getting to Paris since childhood. Once I spent a month on the southern coast of France, but I never got to Paris. I was 16 and was not allowed to go there with another girl who was older than me. Not fair. πŸ˜’